General terms and conditions

1. Conditions of payment and shipping costs
We do ship all orders with UPS as carrier. The payment carries out by prepayment or Paypal.

Flat fee for shipping & handling
Alle Bestellungen werden in der BRD Freihaus zugestellt.

After the order intake we once more check if all the articles are available in time. Afterwards you will receive an email telling you our bank details and the exact amount of money. Once the money has been deposited to our bank account, we will send out the ordered article.

After the order intake we once more check if all the articles are available in time. Afterwards you will receive an email telling you our bank details and the exact amount of money. Once the money has been deposited to our bank account, we will send out the ordered article.

Only unopened and undamaged goods shall be accepted as returns.
Should delivered articles show evident material defects or production mistakes what also damages in transit count to, you please complain such mistakes immediately towards us or the employee of the transport service company who delivers the articles. If you fail to claim the defect immediately, this will not have negative consequences for you. All during the statutory warranty period occurring defects of the purchased item of your choice are the legal rights to rectification, to rectify the defect / replacement, and - in the presence of the statutory prerequisites - the broader claims to reduction or withdrawal, and in addition to damages, including compensation for the damage instead of the performance and the replacement of your futile expenses. Please immediately inform us!

2. Prices
The price marks on our online shop are understood in EURO inclusive VAT (Currently 19% respectively 7% for books and magazines).

3. Delivery time
We usually ship available articles within 2-5 business days. Shipments to foreign countries can take 1-2 weeks, depending on the country. Articles that have to be reordered accordingly have a longer delivery time. If this should be the case with your ordered articles, we will inform you.

4. Cancellation and right to return

Cancellation policy
Cancellation right
Consumers are entitled to the right of cancellation according to the following conditions, whereby the consumer is any natural person entering into a legal transaction for a purpose that can be attributed neither to a commercial nor a self-employed occupational activity:

Right of revocation

You can revoke your contractual statement in writing within 14 days without stating reasons (e.g. by letter, fax or e-mail) or, if you received the merchandise before the lapse of the above time limit, by sending it back. The time limit starts to run upon the receipt of this notice in writing, but not before the goods have reached the recipient (in the case of recurring deliveries of similar products not before you receive the first partial delivery) and also not before the fulfilment of our information obligation under Article 246.2 in conjunction with Article 1 par. 1 and 2 of the Introductory Statute to the German Civil Code, as well as our obligations under Article 312e.1.1 of the German Civil Code in conjunction with Article 246.3 of the Introductory Statute to the German Civil Code. The cancellation period will be deemed not to have been exceeded if the revocation or the goods are mailed in good time.
In order to not exceed the cancellation period the timely mailing of the revocation or the merchandise is sufficient. Address the revocation to:

Huesken Distrubution
Sandstr. 92
45473 Mülheim an der Ruhr

Consequences of revocation
In the case of an effective revocation, the mutually received performances must be returned and any derived profits (e.g. interest) must also be returned. If you cannot return to us the performance received, in part or in whole, or if you can only return it in worse condition, you are required to offer compensation of equal value. This does not apply when the deterioration of the goods occurred exclusively when examining them, as may have been possible in a retail shop. You can also avoid the obligation to pay compensation if the goods have been damaged through conventional usage, provided that you do not use the goods as if they were your property and refrain from doing anything which could reduce their value. Transportable goods should be sent back at our risk. You have to bear the costs of the return if the delivered product conforms to the ordered one or if the price of the returned item doesn't excel an amount of 40 ? or if you haven't generated the equivalent or a contractual arranged down payment at the higher cost of the item during the time of the cancellation. Elsewise the return for you is free. Non-transportable goods will be collected from you. The obligations to reimburse payments must be fulfilled within 30 days. The time limit begins for you when you send your cancellation or the goods, and for us upon the receipt thereof.
End of cancellation policy

General information
1. Please avoid damage or contamination of the goods, and any accessories, by returning them if possible in their original packaging and include all parts of the original packaging. Please also use a protective outer packaging if need be. If you do not possess the original packaging any more, please provide adequate protective packaging preventing damages during transportation.
2. Please do not send the merchandise to us as freight forward but as an insured package and keep your delivery slip. We will refund the respective costs insofar as these costs will not have to be born by you.
3. Please note, that the aforementioned paragraphs 1-2 are not necessary presuppositions for an effective exertion of the right of revocation.

5. Reservation of ownership
The commodity remains up to the complete payment property of Hüsken Distribution.

6. Data storage / Right of objection
When recording, processing and making use of your personal details, we adhere strictly to statutory regulations. We record, store and process your details for the overall processing of your purchase, including the provision of any warranties, for our service provision and technical administration and for our own marketing purposes. Your details are only passed on or shared with third parties if this is necessary for processing your order or for billing, or if you have given your prior consent. For example, service providers that we use will also receive the data which is necessary for processing your order. The data passed on in this way may only be used by our service providers to fulfil their function. Any other use of the information is not permitted. Your personal details are deleted, providing this is not prevented by any statutory obligations to retain such data, if you request it to be deleted, if there is no longer any requirement for it to be stored or if storing it is not permitted for other legal reasons. If you send q request please send a letter or email to: Hüsken Distribution, Sandstr. 92, 45473 Mühlheim a.d. Ruhr or

7. Data protection Facebook
Our website also uses plug-ins for the social networking site, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). Plugins can be recognised by one of the Facebook logos (white "f" on a blue tile or a "thumbs up" symbol) or are indicated with the additional text "Facebook social plugin". The list and the look of the Facebook social plugins can be viewed here:

If you access one of our webpages that uses one of these plug-ins, a link is created to the Facebook servers and the plug-in is shown on the page as a result of this information being reported to your browser. As a result, the Facebook server is sent information regarding which of our webpages you visited. If you are currently logged into Facebook, Facebook allocates this information to your personal Facebook user account. When you use the plug-in functions (e.g. clicking the "Like" button or adding a comment), this information is also allocated to your Facebook account. You can prevent this by logging out of Facebook before using the plug-in. You can find further information about the way Facebook stores and uses your data, about your rights in relation to this and the options for protecting your private sphere in Facebook's data protection information.

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